Terms of Use

Welcome to www.kendrascoto.com (the “Website”), operated by Kendra Scott Official. These Terms of Use (“Terms”) govern your access to and use of the Website, including all content, features, and services available on or through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.

1. Eligibility

To use the Website, you must:

  • Be at least 13 years old;
  • Have the legal capacity to enter into a binding agreement;
  • Comply with these Terms and all applicable laws and regulations.

If you are using the Website on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms, and “you” will refer to both you and the entity.

2. Account Creation and Management

2.1 Account Registration

You may browse the Website without creating an account, but certain features (e.g., placing orders, saving preferences, tracking purchases) require registration. When creating an account, you agree to:

  • Provide accurate, current, and complete information;
  • Update your information promptly if it changes;
  • Keep your account password secure and confidential;
  • Be responsible for all activities conducted through your account.

2.2 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or for any other reason in our sole discretion. You may also terminate your account by contacting us at [email protected].

3. Intellectual Property

All content on the Website—including but not limited to text, images, graphics, logos, product names, designs, trademarks, copyrights, and software—is the property of Kendra Scott Official or our licensors and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, distribute, modify, adapt, display, perform, or otherwise use any content from the Website without our prior written permission;
  • Use our trademarks, logos, or brand names in any manner that could cause confusion or imply endorsement;
  • Remove or alter any copyright, trademark, or other proprietary notices on the Website.

4. Prohibited Conduct

When using the Website, you agree not to:

  • Engage in any fraudulent, deceptive, or illegal activity (e.g., using fake information to place orders, attempting to access others’ accounts);
  • Upload, post, or transmit any content that is harmful, offensive, defamatory, infringing, or violates the rights of others;
  • Interfere with or disrupt the Website’s functionality, security, or servers (e.g., through hacking, viruses, or automated scripts);
  • Collect or harvest personal information from other users or the Website;
  • Resell, license, or exploit any part of the Website for commercial purposes without our permission.

5. Website Content and Availability

5.1 Content Accuracy

We strive to provide accurate information on the Website, including product descriptions, pricing, and availability. However, we do not warrant that content is error-free, complete, or current. We reserve the right to correct errors, update information, or discontinue products at any time without notice.

5.2 Availability

We aim to keep the Website accessible, but we may temporarily suspend or restrict access for maintenance, updates, or other reasons. We are not liable for any disruption or unavailability of the Website.

6. Third-Party Links

The Website may contain links to third-party websites or services. These links are provided for convenience only, and we do not control or endorse third-party content, products, or services. Your use of third-party websites is governed by their own terms and policies, and we are not responsible for any loss or damage arising from your use of them.

7. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT CONTENT IS ACCURATE, RELIABLE, OR FREE OF HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KENDRA SCOTT OFFICIAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE WEBSITE SHALL NOT EXCEED $100.

This limitation does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable law, or to damages related to personal injury or property damage caused by defective products.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kendra Scott Official, its affiliates, and their respective officers, employees, and agents from any claims, losses, damages, liabilities, or expenses (including attorneys’ fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on the Website with a notice of the update. Your continued use of the Website after the revised Terms take effect constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, United States, without regard to its conflict of laws principles.

12. Contact Us

If you have questions or concerns about these Terms, please contact us:

  • Email: [email protected]
  • Mailing Address: 418 Elm Street, Boston, Massachusetts 02108, United States